Applying the present prescribed measures of the Civil Protection Headquarters of the Republic of Croatia, as of today, March 19, 2020, in Hrvatski Telekom, we continue to provide all of our services and continuous customer support on our digital channels and via telephone customer support. For all inquiries, 24 hours a day, 7 days a week, users can request a response via chat, Facebook, and telephone customer support available on 0800 9000.
There are also many digital services available on the My Telecom application through which it is possible to activate options, top-up vouchers, track consumption, and activate the e-bill that we recommend. The bills can be paid by Internet banking, through the My Telekom application and the Telekom Banking application, and also at the nearest Croatian Post branch, kiosk, bank, supermarket, or gas station.
We wish all our users, everyone in Croatia and beyond, to stay healthy and patient. All the benefits and advice that we give to our users over this period can be found at https://www.hrvatskitelekom.hr/budimo-povezani.